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Service & Support |
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Silver.net's Service, Support and Training Department provides ongoing quality assistant to our clients in various areas, including:
- Handling banks' interfaces.
- Changing the work environment and tests.
- Installations and conversions.
- Adding new accounts to the systems.
- Training and development.
Silver.net offers various Service Level Agreements (SLA), which are based on over two decades of experience, developing and implementing the technology:
- Basic package.
- Silver package.
- Gold package.
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Operating hours of the Service & Support Department: |
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Days: Sunday to Thursday
Hours: 8:30 – 17:30 (Israeli time zone UTC /GMT +2 hours)
Global Cash Managemen / Gold members enjoy 24/7 service. |
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Contact the Service, Support and Training Department:
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Tel: +972 (0)36881808 Ex: 1
E-mail: eservice@silvernet.co.il
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